Problem Summary –
If you want to restore the version of your Norton AntiVirus, then follow the easy 6-step resolution.
This can help you in enhancing the fighting capabilities of your Norton AntiVirus against new and emerging security threats.
Each step is accompanied by an indicative screenshot for ease of mirroring the action.
Did you know that you can resolve more than 90% of technical problems, quickly and easily? Click on each step in the vertical menu to the left of this page or click on the ‘Previous’ or ‘Next’ buttons at the bottom of this section to navigate through the solution.
To run a virus scan on your computer, download a free virus-scanning software, such as AVG Anti-Virus, from the Internet or run a free Internet scan, on your system. Click on the “Scan” option in the left pane and then “Start” to begin scanning your system. Wait for a while till the scan gets over. As soon as the scanning gets over, list of bad files on your system can be displayed on your system.
The virus scanner that you used on your PC will probably have an option to delete the virus and bad files in the free version. You will be asked to pay for the virus scanning software if you use it for deleting files.
However, you can make a list of bad programs and then go to the Windows registry and delete them on your own.
Uninstall the Norton programs on your PC by going to the “Start” menu and select “Control Panel.” Click on the name of a Norton program that you want to remove and then a Windows appears on the screen. Click on the “Add/Remove” or “Change/Remove” button. Proceed by following the directions on the screen to remove the program from the system.
Restart your PC if you get prompts. Your PC might require restart before the changes take effect.
Repeat all the above-mentioned steps for removing every Norton program from your PC. The programs are listed in the alphabetical order in the “Add/Remove” screen, so all Norton programs should be grouped together.
Using the original installation CD or the original download of the software, reinstall the Norton AntiVirus software on your computer. All you have to do is to insert the CD or open the downloaded “setup.exe” file to initiate the installation.

