In the process of carrying forward its initiative against SpyEye Trojan, Virgin Media has joined hands with Serious Organised Crime Agency (SOCA).
Jon James, Executive Director of Broadband at Virgin Media said, “Cybercrime is on the rise and the increasing sophistication of malware infections mean that all internet users could be at risk with devastating effects.”
Last year, Virgin Media had started this initiative to protect its customers from ‘more malicious forms’ of malware. It will now work with SOCA to alert its customers in case their PCs have been infected.
James said, “We are taking this proactive approach to help protect our customers and to provide them the support and advice they need to stay safe online so that they can enjoy the best of the internet without the worry.”
SpyEye Trojan collects personal and banking information of customers. It is already responsible for some £500,000 unauthorized bank withdrawals.
SOCA has detected around 1,500 PCs of Virgin Media customers that are infected with the Trojan.
Lee Miles, SOCA Head of Cyber Crime Fighting, has prompted home users to do their bit. He said,
“It is [important] for consumers to help protect their finances and personal information by ensuring their computers are equipped with up-to-date security software.”
Virgin Media has notified its 1,500 infected customers and has also given a piece of advice on how to get rid of the Trojan.

