(No Ratings Yet)
Loading ...The bottom line of the services at iYogi is to offer great service to our customers. We offer an interactive way for our customers to submit their feedbacks or complaints by filling up a form. Now you can share your opinion about our services and experiences with us. We look forward to genuine feedback that will help us serve you better. This will inspire us to even greater levels of customer service for the benefit of our valued customers. It is a process of mutual learning. We look forward to give great service.
(No Ratings Yet) Loading ...
Call: 1 877 854 6889FEATURED IN:
Start a Chat
Send an EmailCall: 1 877 854 6889
iYogi Complaints: New infections found
Antivirus program not working best to its capacity and I keep getting error messages as new infections found, called I YOGI for help. They took remote and fixed problem. But I keep getting same alert again and again. New antivirus program installed on computer can’t detect it and I am not getting any respite.
More over my network is all corrupted now all my computers are infected and as I share them together so I have to get everything cleaned. Did this happen because I added my old LAPTOP or is it because of my wireless settings being exposed to all. Or the computer I repaired is the root cause.
iYogi complaints: Faulty antivirus
My antivirus was giving me problems and I approached iYogi for resolving the issue; but the technician did a lousy job and now I am left with a system that is wide open to a virus attack. Then I had to fill in the iYogi complaints form for streamlining this issue.
iYogi Complaints: Serving the customer better
Through the iYogi Complaint Form, I helped the tech support executive correct an error she had made while installing antivirus on my system; this will result in better service from the firm concerning future complaints.
iYogi Complaints: Antivirus subscription expired
It had been a great experience being a customer of iYogi. Few months back I had a problem with my antivirus program. Its subscription expired without any warning. So I called iYogi to essay the exact issue. The techie was quite courteous and solved the issue in short span of time, But now again I am facing the same problem. I hate the temporary solutions provided for my problems.
iYogi Complaints: Slow System
Few days back I was facing problem with the installation of the concerned antivirus program in my system. So, I called iYogi and the Technician helped me to perform the same accurately. But as I disconnected the call, I noticed that the installation haven’t completed and demands me to start it all over again. As the concerned techie knew about the concerned issue, I called iYogi and preferred to talk to the same guy, but they said they can’t transfer the call like that. I had to educate the new techie about the complete issue and then finally I got rid of the problem.
It is a healthy sign that customers are beginning to use the iyogi complaints form and letting iyogi know what they feel and think about the company’s services. Customer feedbacks mirror both the strengths and flaws of a company, something that iyogi can immensely benefit form. I am betting on iyogi to use the feedback to strengthen service delivery and take it to a new level.